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Promotional Response Analytics

To support the prioritization of commercial investments through Promotional Response Analytics, MattsonJack provides evidence-based support of the effectiveness of sales and marketing spending for sales forces, marketing campaigns and DTC advertising. Facing intense pricing pressure and government scrutiny, top pharmaceutical company managers now are seeking this support because the investment is becoming a burden financially and politically.

MattsonJack's Promotional Response Analytics staff has the business knowledge to ensure that investments yield the desired return. Using proprietary methodology, the company answers questions such as:

  • How much spending is required?
  • What is the optimal mix and timing of that spending by major class of marketing investment, such as sales calls and position, samples, physician meetings and events, professional journals and DTC, if warranted?
  • How might the competition respond, and how could that be countered (war-gaming)?
  • What should the investment be across brands in a group or across the company to optimize the overall return on sales and marketing?

MattsonJack's approach simultaneously evaluates the impact on physician prescribing of sales calls, samples, physician meetings and events, professional journal pages and DTC spending by media. Econometric methods adapted by MattsonJack specifically for pharmaceutical promotion are used to analyze each of these environments. MattsonJack's methods integrate and correlate the findings with actual prescribing outcomes. As a result, MattsonJack clients receive a true interrelated promotional response model that facilitates evidence-based marketing decisions.

MattsonJack methods are unique in the industry and are based on the premise that new prescriptions result from a complex, dynamic and simultaneous interaction of all quantifiable influences on prescribing. MattsonJack's approach is highly effective because its basic structure allows for measuring and predicting effects outside of the traditional set. Then, actions can be monitored through sensitive econometric analysis to allow rapid response to competitive reaction.

Fundamentally, MattsonJack methods enable "what-if" analysis of changes in promotional investment by level, modality and timing, as well as changes in any of the key market, product or disease environments. Using this methodology, MattsonJack predicts new prescriptions over a 12- to 18-month period following implementation of a specific promotional plan, and typically yields forecasts with r2 values in the 95% or higher range.

Detailing Optimization — Reach and Frequency

Although the pharmaceutical industry is somewhat familiar with product / market adoption theory and has made some application in targeting physician calls, the standard governing call frequency continues to be based on total prescription volume by a physician in a target therapeutic category, such as the physician's prescribing decile. The concept of importance by prescribing decile is completely valid for determining reach (which physicians should be called on) but is the wrong criterion to determine call frequency (how frequently a physician should be called on).

MattsonJack examines actual prescribing in relation to the number of sales calls and creates a marginal product revenue curve for each physician. For many pharmaceutical companies, the "high-value physician" is being called on with a frequency so high that the marginal return on each call actually is negative. MattsonJack's approach is based on the supposition that to maximize the return on those calls, a given number of calls must be distributed across a defined physician target audience. Stated differently, MattsonJack's Redeciling methodology identifies those physicians on whom a call is most likely to yield the highest marginal return.

The value of this approach is enormous. In one study, analysis showed the sales gain from call frequency based on maximizing marginal return equaled the sales gain from adding 150 sales representatives and leaving the traditional call-frequency in place.

For more information on our Promotional Response Analytics services, please phone (314) 469-7600 or e-mail info@mattsonjack.com.

 
 
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